Sunday, August 13, 2017

OWA displaying Blanks Page


OWA displaying Blanks Page 


You might get this error either after an Exchange Restart, update roll up or just out of the blue . The users will complaint that when they try to access the servers they get a blank page


Usually the url Looks something like this

Url error https://mail.nmc.com.bh/owa/auth/logon.aspx?url=https://mail.nmc.com.bh/owa/&reason=0

The Resolution

Before doing anything else please make sure the " MSExchangeFBA" service is running 

1) Go to Run, type services.msc


2)When the service window pops up , locate the Microsoft Exchange Forms-Based Authentication service in the details pane. 

3)Right-click the service, and then click Start./Restart. Ensure that the Exchange FBA service is running before doing the step 4





1





s   4)Run Exchange Management Shell as Administrator 


Find Exchange Management Shell program, then right click on it and Run As Administrator - This is IMPORTANT. Click Yes to agree running as administrator when pop-up appears. The console will perform its own initialization, a Welcome Screen will appear and then you will be dropped to a DOS Prompt (c:\Windows\system32)

5) Please run Script Fix


At flashing cursor, type the following commands

If you are using Exchange 2010

a) CD "C:\Program Files\Microsoft\Exchange Server\V14\Bin" and then press <ENTER> 
b) Subdirectory will change to the above.
c) updatecas.ps1, then press <ENTER>





 d) The script runs automatically on the background executing various command. When it finishes . type exist and close the administrative shell  

If you are using Exchange 2013

a) CD "C:\Program Files\Microsoft\Exchange Server\V15\Bin" and then press <ENTER> 
b) Subdirectory will change to the above.
c) updatecas.ps1, then press <ENTER>

If you are using Exchange 2007

a) CD "C:\\Program Files\Microsoft\Exchange Server\Bin" and then press <ENTER> 
b) Subdirectory will change to the above.
c)UpdateOwa.ps1, then press <ENTER>



6) Exit the shell and Try OWA again . It should Work












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